Inbox and Messaging
View messages sent between buyers and sellers.
Marketplacekit provides a great platform for both buyers and sellers to get connected and do business online. It is a great platform to buy and sell goods and, services at a feasible price. The buyers and sellers can contact each other with an in-built messaging system.
But sometimes, people tend to misuse any good product or service. Meaning, to avoid the service fee, people tend to trade with each other directly using the in-built messaging service. So to avoid this, Marketplacekit offers "Inbox and Messaging" through which the marketplace owners can view the messages between the sellers and buyers through his platform and even block those who share their contact info there.
1. Monitor users' activities:
With the help of this addon, the marketplace owner can monitor the conversations between the buyer and the sellers. This way, he can track down the person who is misusing the platform by using harsh words and any kind of misconduct that can affect another person's emotions and then block them from using the platform anymore. By doing this, the marketplace owner can provide the best services within a safe environment.
2. Detect and remove frauds:
"Inbox and Messaging" also lets the marketplace owner recognize and remove frauds from the platform. Anyone with a fraudulent mind can be removed and blocked from the site which will automatically make the site fraud-proof and provide safe browsing to the users.
Who should use this addon?
This addon is useful for those who don't want fraud and ill-minded people on their platform. It is also useful for the people who don't want the customers who tend to avoid the service charges and taxes mentioned on the site.
Using Marketplacekit, admins can enable/disable contact sharing between their customers. This allows admins to prevent users from trading with each other and avoid the service fee.
Why use this?
Inbox and Messaging allow the marketplace owner to filter out fraudulent users and make the website safer to browse for other users. It also allows the admins to prevent users from trading with each other to avoid the service fee.
- Marketplace owners can use "Inbox and Messaging" to prevent users from trading with one another and avoid the service fee.
- It also lets the admins block the users who tend to misbehave with other users through messages.
- The admins can also track and monitor the user activities with the help of this addon.
How it works
To prevent contact sharing and detecting email/phone numbers, go to "/panel/addons/messaging/settings". then, toggle "Disable Contact Sharing" to "Yes" to hide phone numbers and email addresses from messages.
You can also receive a notification whenever users share phone numbers or email addresses. For this, toggle "Monitor Contact Sharing" to "Yes" and click "Submit".
- Prevent Contact sharing between sellers and customers.
- Track all the messages sent between the sellers and the customer.
- Block sender.
You must also have a working installation of MarketplaceKit. After your purchase, you will get 6 months access to a git repo from where you can download and install the package.
To install this package run
composer require marketplacekit/messaging
Then activate the addon in the admin panel.
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